For ages 21+ | Safe Gaming

A responsible gaming experience at dhi88

Enjoy entertainment within limits — dhi88 places the highest importance on your safety and mental well-being.

What is responsible gaming and why does it matter?

dhi88 believes every player's gaming experience should be enjoyable and within control.

Online gaming is a form of entertainment — it is not a source of income. At dhi88 we want every player to play responsibly and maintain full control over their budget and time. Responsible gaming means understanding your financial limits, keeping track of how much time you spend playing, and taking a break when needed.

Online gaming is becoming increasingly popular in Bangladesh. The easy availability of mobile payment services like bKash, Nagad, and Rocket has made it possible to play from anywhere. Alongside this convenience comes responsibility. dhi88 is committed to ensuring our platform is only for players who play consciously and for enjoyment.

Remember: Gaming is for entertainment only. Placing more bets to recover losses is a dangerous habit — avoid it.

Our safety tools

dhi88 gives you full control over your gaming — use the tools below to keep yourself protected.

Control

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. A 24-hour cooldown period applies if you want to increase the limit.

Time Management

Session Time Limit

You will receive automatic reminders after a set period of time. You can set the session time limit yourself — starting from 1 hour up to any duration you prefer.

Awareness

Reality Check

Pop-up notifications at regular intervals will remind you how long you have been playing and how much money you have spent.

Break

Time-Out Feature

Temporarily close your account for 1 day, 1 week, or 1 month at any time. Logging in or making deposits will not be possible during this period.

Protection

Self-Exclusion

Request a permanent or long-term self-exclusion for an extended break. Your account cannot be reactivated while the exclusion is in effect.

Tracking

Account History

View the complete history of your deposits, bets, and wins. Analyze your own gaming patterns while maintaining full transparency.

How to use these tools?

Set your safe gaming limits in just a few simple steps.

Log in to your account

Log in to your account on dhi88 and go to profile settings.

Find the "Responsible Gaming" option

Click on the "Responsible Gaming" section within your account settings.

Set your limits

Choose from deposit limit, session time, time-out, or self-exclusion.

Get help from support

For any issue, contact our 24/7 live chat support — assistance is available in Bengali.

Age verification and protection

dhi88 strictly prohibits anyone under the age of 21 from participating on its gaming platform. Age verification is mandatory at the time of account creation.

  • Age must be verified with a National ID (NID) or passport at the time of registration
  • Withdrawals are not processed until verification is approved
  • If anyone games on behalf of a minor, the associated account is permanently closed
  • If a family member is addicted, a third-party self-exclusion request can be made
  • When suspicious account activity is detected, our team takes immediate action
For ages 21 and above only

Our commitment to protecting minors

As part of responsible gaming, dhi88 ensures every account holder is an adult. If you suspect a minor is using your account, notify our support team immediately.

For family protection, you can use parental control software on your device and keep your login details secure.

Warning signs of problematic gaming

If the following signs appear, it is important to take a break and seek help.

Mental and financial warning signs

  • A tendency to place more bets to recover losses
  • Borrowing money or breaking savings for gaming
  • Not feeling aware of spending beyond your budget while playing
  • Hiding gaming from family or friends
  • Feeling restless or irritable when unable to game

Social and behavioral warning signs

  • Gaming instead of giving time to work, studies, or family
  • Multiple failed attempts to stop gaming
  • Irregular sleep and eating due to playing
  • Using money from essential expenses (rent, groceries) for gaming
  • A strong urge to keep playing even after a big win

Seeking help is a sign of strength, not weakness. If you notice any of the above signs in yourself or someone you know, contact our 24/7 live chat support. Our Bengali-speaking team will guide you in the right direction.

Financial control and limits

At dhi88, full control over your money is in your hands — keep the following information in mind.

Minimum Deposit

The minimum deposit amount at dhi88 is just ৳100. This limit applies across all methods — bKash, Nagad, and Rocket.

Minimum Withdrawal

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 15 minutes to 2 hours.

Fast Payments

Transactions via bKash and Nagad are completed very quickly. All financial information is secured with SSL encryption.

Transaction records

A complete record of every deposit and withdrawal is stored in your account — review it at any time.

Need help? Contact us

dhi88's Bengali-speaking support team is always by your side.

If you feel that gaming is having a negative impact on your life, do not wait — contact dhi88's 24/7 live chat support. Our trained support agents will help you activate responsible gaming tools in Bengali.

Contact by email

For any account-related issue or responsible gaming request, you can email us at: [email protected] — our team will respond promptly.

Self-exclusion request

To activate self-exclusion, contact us via live chat or email with the subject "Self-Exclusion Request". We will take prompt action while keeping your identity confidential. You will also not receive any promotional communications during the exclusion period.

For family members

If you feel a family member is suffering from gaming addiction, you can also contact us as a third party. We will provide assistance through the proper process.

Live Chat: 24/7 Bengali support — for immediate assistance.

Email: [email protected] — for detailed requests.

Frequently Asked Questions

Answers to the most frequently asked questions from players about responsible gaming.

Yes, reducing or setting a new deposit limit takes effect immediately. However, if you want to increase your limit, a 24-hour cooldown period applies before it becomes active — this is for your safety.

New deposits or betting are not possible during self-exclusion. However, to withdraw any existing balance in your account, please contact our support team — they will assist you through the proper process.

A time-out is a temporary break — from 1 day up to 1 month. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term or permanent step — it is for people who want an extended break or want to stop gaming entirely.

No. dhi88 is strictly for those aged 21 and above only. Age verification is mandatory for account registration and any financial transactions. Any attempt to violate this rule will result in permanent account closure and forfeiture of the balance.

Yes, full support at dhi88 is available in Bengali. Our Bengali-speaking agents on 24/7 live chat will help you with responsible gaming and any other matter.

If any bonus is active during a time-out or self-exclusion, it is not considered applicable during the break period. Your account balance will be clear once the break ends. Contact the support team for any questions about bonuses.

Play with enjoyment,
stay within limits

dhi88 is your entertainment companion — but responsibly. Explore games, support your team, and have fun.

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